How to configure polycom vvx 1500 handset using our. This is the same functionality which lync phone edition devices have always used for firmware updates and now eliminates the need for a separate provisioning server in most lync environments leveraging vvx phones. Using the handset using the speakerphone using the headset note your phone distributes incoming calls for lines that have multiple line keys evenly across all line keys. Resistive touch screen using fingers or stylus not provided 7 tft lcd display with adjustable screen angle. User guide for the polycom vvx 1500 business media phone. Pairing and registering a polycom vvx d60 wireless handset and base station. Vvx 1500 combined download should be used where phones may be running pre4. Latest polycom uc software release polycom support. Ethernet btoe and polycom desktop connector pdc desktop applications ea 318. Polycom uc software support center polycom support.
Its large display and ease of use make the vvx 1500 an ideal allinone productivity tool for todays. Split from here download polycom vvx 1500 user manual online. This release also provides support for the following vvx accessories. To see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. Duo, soundstructure voip card, vvx 500, and vvx 1500 phones. Optional accessories the following items are optional accessories for the phone. Vvx1500 firmware update i have been trying ot upgrade my polycom vvx1500 and used the instructions on the website using the bootblock 2. Unfollow polycom vvx 1500 to stop getting updates on your ebay feed. A march 2009 edition 2 entering and updating data to enter data. Oct 01, 20 how to configure polycom vvx 1500 handset using our polycom configurator.
How to configure polycom vvx 1500 handset using our polycom. Polycom support visit the polycom support center for end user license agreements, software downloads, product documents, product licenses, troubleshooting tips, service requests, and more. User guide for the polycom vvx 1500 d phone 1 2 parts list the following components are included in your polycom vvx 1500 d phone package. This process can be used on any of the polycom sip phones which support 4. View and download polycom vvx 500 user manual online. After a smooth and easy setup on the voice side of things, we could not get the video component working. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. View and download polycom vvx 1500 quick tips online. Page 206 if the software product is labeled as an upgrade, you must be properly licensed to use the software identified by polycom as being eligible for the upgrade in order to use the software product. I used to be able to upgrade\downgrade the firmware on all our phones by using the phones built in software upgrade feature.
Polycom is the leader in video, voice, and content solutions. This technical bulletin explains how to upgrade a polycom vvx 1500 phone to unified communications uc software version 5. Enter data select a contact from the recent calls list and tap dial. Setting up an audiocodes mp114118 fxo with asterisk and freeswitch. This user guide will help you to navigate and use your vvx 1500 or vvx 1550 c phone. Polycom vvx 1500 business media phone user guide version 5. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. But the vvxs feature set is truly a superset of the ip650s. Up to 2 polycom vvx em50 up to 3 vvx expansion modules or vvx color expansion modules. If a polycom vvx 1500 d user presses the transfer soft key during an h. As expected, video calls went through without a hitch using h. Learn how our technology can help your organization unleash the power of team collaboration.
The polycom vvx 1500 business media phone the first business phone to unify ip telephony, onetouch video and business applications into a simple to use business phone. Gesture based, multitouchcapable capacitive touchscreen 3. Sipcity recommends handsets from the polycom vvx for use with sipcity hosted cloud pbx. This guide covers the soundpoint ip 320, 321, 330, 331, 335, 450, 550, 560, 650, and 670 desktop phones, the soundstation ip 5000, 6000 and 7000 conference phones, and the vvx 1500 business media phone. The critical issue this bulletin addresses is that the uc software 5. Once reset, i will show you how to upgrade the polycom software and. User guide december 2015 polycom vvx business media. User guide for the polycom vvx 1500 phone answering calls when you are not in another call, you can answer a call in three ways. Polycom also recommends that you upgrade your polycom vvx business media phones to run the latest version of uc software, in conjunction with the latest. The polycom vvx 500 is a high performance business media phone built to offer best in class desktop productivity and unified communications to busy professionals. Combined download should be used where phones may be.
Different phones depending on their current software version may vary. These application notes provide detail configurations of the polycom vvx 1500 hereafter referred to as vvx 1500 with a sip infrastructure consisting of avaya aura session manager hereafter referred to as session manager and avaya aura communication manager hereafter referred to as communication manager. Uad polycom vvx1500 user manual bicom systems wiki. Soundstation ip, vvx 500, 1500 business media phones and soundstructure split. Apr 15, 2009 earlier today i wrote a brief piece on the polycom vvx 1500. How to configure polycom vvx 1500 handset using our polycom configurator. Note that g is available from polycom customer support for troubleshooting and debugging. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Phone updater being used to upgrade the phone to ucs 4.
This technical bulletin explains how to upgrade a polycom vvx 1500 phone to sip software version 3. For customers with special needs, we have provided a customer support phone number reachable 24 hours a day, 7 days a week, 365 days a year. Before updating your vvx 1500 business media phone to uc software 5. Information in these application notes has been obtained through devconnect.
Calling and answering from a locked phone on page 84. Mar 23, 2020 to see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been. Before provisioning the ip phone, you need to reset it to factory defaults to erase any residual settings of a previous configuration. Polycom vvx 1500 is a video conferenceenabled business media phone with a touch screen. Polycom vvx1500 ip video phone 220018061025 overview. The polycom vvx1500 is a sip phone with numerous multimedia features.
Faq what files does my phone download or upload polycom. All the applicable telephony feature test cases of release 7. What files does my phone download or upload and why. Its large display and ease of use make the vvx 1500 an ideal allinone productivity tool for todays busy. Changes to this guide the following sections have been added to this edition. From the keyboard on the touch screen, do one or more of the following. Application notes for configuring the polycom vvx 1500 running uc software release 5. Polycom vvx how to upgrade the firmware on a polycom vvx. Polycom vvx 600 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Premium business media phones for businesses of all sizes that need support for microsoft skype for business and sfb online.
Bright light sources affect your video if your camera points to a bright light source, increase the brightness, contrast, and sharpness. This only applies to devices which are already running at least version 4. What is the currently installed software version on your vvx. The vvx series of phones are 100% compatible with the onsip polycom boot server and as such to register a vvx, follow the polycom boot server instructions.
Busy knowledge workers, and other professionals, can rely on the polycom vvx 500 to deliver bestinclass desktop productivity and a true, unified communications experience. The polycom vvx 1500 passed our test cases with no issues. The vvx 1500 performs fine as a sip endpoint for voice, and the hdvoice audio quality is buttery, as advertised. Unlike proprietary applications, the realpresence mobile application is standards based and extends your organizations video network, giving you an engaging experience from anywhere wireless networks are available. Learn how to check and upgrade your phones firmware in the how to manually upgrade polycom vvx phones guide. To get the return on your unified communications investments that you want, and to improve how your organization communicates, you need the right desktop solution. How to update polycom device firmware intermedia knowledge base. How to update polycom device firmware intermedia knowledge. Typical hosted service provider using vvx 500501, 600601, and 1500 for video calls.
The polycom vvx 1500 unifies voice, video and applications capabilities into a simpletouse business media phone. Vvx 1500 was tested with nonsip and sip telephones using cs release 7. Polycom factory reset and software upgrade youtube. We are constantly working to improve the quality of our documentation, and we would. Please ensure to provide some feedback if this reply. Web interface utilities software upgrade i choose polycom hosted server and click on check for udates, i am currently using firmware ver 5.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Vvx1500 unable to update im trying to upgrade an older vvx1500 to a newer version of the open sip firmware. Polycom devices running firmware version 3 and lower must. For vvx 1500 phones, the maximum certificate size on platform ca1 is 1536kb and 4kb for platform ca2. If you are missing any items, contact your system administrator. Polycom uc software release matrix for soundpoint ip and soundstation ip phones. Customers in skype for business deployments should only use. An affordable, easytouse, dual stack business media phone for h. How to upgrade the firmware on a polycom vvx 410 business media phone. Polycom vvx 1500 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Modifying phones configuration using the web interface. Vvx1500 firmware update hello adaml, thanks for clarifying some details. Software release matrix for polycom vvx, soundstructure, obi edition phones. How to upload firmware to a polycom unit voip supply.
Wireless server analogue and ip telephony for large businesses. If you can only enter numbers, tap a number on the touch. It provides busy professionals with lifelike unified communications. Converting a cisco ip phone from sccp skinny to sip firmware. The following table lists the template directories and files included in the uc software download. Application notes for configuring the polycom vvx 1500.
The realpresence mobile application is an easytouse video system that provides premium quality audio and visual experiences. We tested video calling on the polycom vvx with several other devices and softphone solutions. Upgrading the polycom vvx 1500 business media phone to. Page 16 polycom vvx 1500 d phone if the primary line is an h. For more information see upgrading the polycom vvx 1500 business media phone to uc software 5. Polycom support visit the polycom support center for end user license agreements, software downloads, product documents, product licenses, troubleshooting. The polycom vvx 500 is a performance business media phone offering the worlds best high definition audio. Did you try and upgrade this unit to any software after 5.
Buy polycom vvx 1500 desktop video conference phone with gigabit ethernet switch, call forwarding, adjustable ringer volume control and call transfer. This technical bulletin explains how to upgrade a polycom vvx 1500 phone to unified communications uc. Easy access to voice, video, and applications with a single touch sixline, featurerich phone with polycom hd voice instant, onetouch businessgrade video conferencing right from the desktop adjustable camera, base, and display to suit the environment and provide eyelevel visual interactions highly customizable applications platform with open polycom. The following related documents for th e soundpoint ip, soundstation ip, and. Latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. User guide for the polycom vvx 1500 business media phone changes to this guide 2 polycom, inc.
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